+62 878 7837 2248    @loevstyle  
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WELCOME TO THE WORLD OF LOEV!


Loev (Dapoza) is a contemporary leather handbag brand made for a modern and stylishly chic women living in todays fast-paced world. Loev (Dapoza) understands that your own unique individuality is important to express.

All of Loev leather goods are meticulously handmade in Indonesia by passionate, highly-skilled local artisans using selected high quality materials to create clean design yet stylish, elegant, and thoughtfully made functional handbags.

Loev understands the needs to deliver high quality products at a reasonable price with great customer service. To achieve it, Loev is committed to do continuous improvement in every step of the process – from product development, design, material sourcing, production process, quality control, marketing, buying experience, to customer service and business management.

Wear Loev and be Loevly.

who we are

 

Loev understands that you bring life alive with your own unique individuality and expresses that with our Loevly products! Loev is your friend throughout the day, AM to PM.
To achieve it, Loev is committed to do continuous improvement in every step of the process – from product development, design, material sourcing, production process, quality control, marketing, buying experience, to customer service and business management.
Loev is designed for that multi-faceted woman who leads a busy life, very much like their founders. Based in Jakarta Indonesia, Loev was founded by three sisters who are passionate about ‘the art of carrying yourself as you seize the day’. The brand is also known as Dapoza, derived from their names Imelda, Paula, and Lisa (the ‘s’ was supposed to be ‘z’, mispelled in her ID card).
As each has her own strengths, they define their roles as designer, business development, and customer relations. Despite their differences, they actually complement each other and shape the characters of the brand: elegant, functional, and fun loving with a quirky twist. The intertwined ‘O’ and ‘E’ letters in the word LOEV was considered because it’s a unique and unexpected way of saying LOVE which represents their sisterly love towards one another, and their unique approach towards life, handbags, and fashion.

At this time we only do shipping in Indonesia using JNE service. The shipping cost will be calculated upon checkout based on product weight/dimension category and delivery location. There is no delivery on Saturday, Sunday and public holidays. Orders are processed on weekdays only (Monday – Friday, 08:30 to 17:30) and will be sent within 1-2 days after we receive your payment.
At this time all handbag sales are final. If you find any manufacturing defect on your product, please email us at info@loevstyle.com within 48 hours of receiving your bag. Only upon our approval you can exchange it with us. The bag has to be returned in its original condition, unused, in its original box and packaging, complete with any related accessories and hang tags. Shipping cost will be borne by you. Loev reserves the right to refuse any return on merchandise that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. If the product you wish to return is sold out and we can’t replace it with new one, we will give you a store credit. All sale items cannot be returned or exchanged. We appreciate your understanding.

Operational Hours

Monday – Friday, 08:30 to 17:30

Slower response during off –hours, weekends and public holiday

 

Do you ship internationally?

At this time we only do shipping within Indonesia. 

 

What shipping methods are available?

We currently use JNE services for our product delivery. The shipping cost will be calculated upon checkout based on product weight/dimension category, speed of delivery, and delivery location. 

 

How long will it take to get my package?

For Jabodetabek delivery, allow 2-3 business days

For Nationwide delivery, allow5-7 business days

 

What if I purchase a product during the weekend or national holidays?

Orders are processed on weekdays only (Monday – Friday, 08:30 to 17:30) and will be sent within 1-2 days after we receive your payment. There is no delivery on Saturday, Sunday and public holidays.We will process your order in the following business days.

 

What payment methods do LOEV accept?

We recommend you to use Indonesian Bank Account.We currentlyuse payment method supported by Midtrans andaccept:

-          Credit Cards (Visa,Mastercard, and JCB)

-          ATM/Bank Transfer(ATM Bersama, Prima, Alto, Mandiri, Permata Bank)

 

Who should I to contact if I have any question?

You can contact us through one of these:

  • Whatsapp at +62 878 7837 2248
  • Line @loevstyle
  • E-mail info@loevstyle.com

 

Do you provide any warranty?

We offer 1 year warranty after purchase date on our handbags. Within this timeframe, manufacturing defects will be assessed on a case by case basis and repairs will be on us.Your satisfaction is of great value to us, and we will repair any manufacturing defects in as timely a period as possible.We apologize that at this time we only offer this service in Indonesia.

 

If you find any manufacturing defect on your product, please contact us at info@loevstyle.comand include:

  • The style name
  • Photos of the item clearly showing the problem
    • A copy of the proof of purchase (original receipt, pack slip, or credit card statement)

 

Only upon our approval you can repair it with us.

You are required to pay shipping on return orders sent to us, we will pay the shipping when sending back the item to you. Please allow us up to 14 days to receive and repair your bag.

 

The warranty does not cover scratches or any damages arising from regular wear and tear, accidents, or water damage. In addition, it does not cover issues from any alteration, service or repair performed by any party other than Loev original manufacturer.Since our products are made with leather, this means each skin is unique in its own specific coloring, markings, and variations, and the surface is susceptible to scratching. Variations in surface and scratching are not viewed as defects. 

 

Loev reserves the right to refuse any return or exchange on merchandise that does not meet our requirements. If your request is not accepted, it will be sent back to you at your expense and a refund will not be issued. All sale items cannot be returned or exchanged.We appreciate your understanding.

 

How can I return a product?

At this time all handbag sales are final. Return and exchanges are not offered on domestic and international orders.Sale merchandise cannot be exchanged or returned at any time. Items purchased at other stores selling Loev merchandise cannot be returned to loevstyle.com